Frequently Asked Questions
Is it safe to pay online?
Yes, uses Webpay & Thawte for secure and encrypted communications between the customer's browser and bank.  click here to verify our SSL certificate, certificate. Iveri as our preferred gateway to Nedbank. Nedbank is used for managing the money transfers between financial institutions.

Does offer a money back guarantee? 
No, does not offer  a money back guarantee, the venues are responsible for all refunds and queries as each individual venue has its own cancellation policy.

Does take commission?  
In most cases the venues listed on our site have a rate for walk-in customers, i.e. the general public and then a reduced rate, or discounted rate, for their agents and operators. is an agent and in most cases gets a 10% discount on the rates quoted to us for our customers which we take as our commission. If a venue should not give us a 10% commission howvever, we do add a 10% commission of the rates they give us.

How do I know the country I am going to is safe? can answer queries to the best of our ability, however it is advisable to contact the venue directly to gain more accurate information.

What medical preperation should I do before my holiday? suggests that precaution ts taken against Malaria in most areas visited in Southern Africa.  For more specific medical preparation the venue that is being visited should be contacted before arrival, especially those outside of South Africa.

Does provide up to date information?
All information on the site is posted as accurately as possible.

How do I find out visa requirements for certain countries?
Contact for the relevant details.

What catch does the free listing option have? 
The free listing does not have a catch, for 12 months the venue is listed with 3 photos and all contact details. The venue will always be listed in the database, the most comprehensive in Southern Africa.

If I want to upgrade to a subscription option how easy is it? 
Upgrading to more exposure can be done over the phone or just contact the team and we will be glad to assist. Call us on 0027216836444.

How does a venue get advertising on the front page?
A subscription option has to be taken out and they will be featured.  

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